Features and Functions

Features and Functions

'Make Booking Online' platform capabilities, features and functions

Explore powerful features and functions of Make Booking Online. Manage bookings, client interactions, notifications, and online presence in one flexible platform designed to boost efficiency for service-based businesses.

Empower your business/shop with advanced online booking management, deliver consistent service and customer experience, improve your business performance, and maximize your revenue with a fully integrated platform.

Some of the features and functions of the 'Make Booking Online' platform are listed below:

Service Booking Page

Features & Functions

Service Booking Page

Flexible Booking System

Flexible Booking System

Create intuitive simple to advanced service booking page. Create and customise services and operators, and add images, description, options, and conditions. Structure your service list by setting service categories. Modify services, pricing and promotions in real-time.

Advanced Options and Rules

Advanced Options and Rules

Create and manage service options (e.g. one, combination, and multiple option(s) selection) and conditions (e.g. availability, optional/required, and min/max selectable) based on time schedules (days and time blocks), service type or location. Allow your customers to add and select different number or combinations of services and options.

Data Analysis and Optimisation

Data Analysis and Optimisation

Monitor booking page performance, get analytical reports and smart suggestions to optimise and improve your service list and options based on the received interests and bookings, manage and promote your page, and improve your business/shop performance and efficiency.

Output Devices

Features & Functions

Output Devices

Direct Printing (Cloud)

Direct Printing (Cloud)

Define and connect multiple printers (via Ethernet cable or Wi-Fi adapter) to the cloud system and receive print jobs for each printer directly and instantly. Printer jobs can be grouped (based on location, service type, service category, and service item) and set to be printed from different printers.

Displays

Displays

Define multiple display outputs (i.e. PC, laptop, tablet, and mobile phone) to show bookings and requests of a specified output group in realtime.

Resources and Tools

Features & Functions

Resources and Tools

Save time, reduce waste, and eliminate procurement and purchase errors with 'Make Booking Online' smart resource management solution. Manage your inventory easily to track costs, know your service profitability and improve your business performance.

Manage Resources

Manage Resources

Run resource/inventory counts, track and eliminate the likelihood of wastage or thefts, and determine inventory quantity and usage in real-time.

Optimise Menus

Optimise Menus

Analyse your services to improve your operation profitability. Track service items costs and profitability. Identify your least profitable and most profitable service items and maximise your profits.

Analyse Sales and Costs

Analyse Sales and Costs

Use 'Make Booking Online' advanced reports and analytics, make faster and smarter decisions based on bookings, expenses, and purchasing.

Customer Management

Features & Functions

Customer Management

Customer Profile

Customer Profile

Collect customer data based their behaviour and actions. Identify regular, returning and one-time visitors and gather booking preferences of each customer. Target your customers based on their behaviour, preferences, and spending habits.

Customer Reports and Analytics

Customer Reports and Analytics

Analyse customer bookings and understand your customers behaviour.

Customer Engagement & Loyalty

Customer Engagement & Loyalty

Reward your customers and encourage them to increase service request frequency and amount. Use a customisable loyalty reward program to get the best response from your customers and increasing your profitability.

Reports & Lists

Features & Functions

Reports & Lists

Reporting System

Reporting System

View essential reports such as requests, bookings, payments and performance. Use 'Make Booking Online' powerful reporting system to reduce costs and highlight areas for improvement and growth.​

Data Analytics

Data Analytics

Increase visibility over different aspects of your business and operations. Gain insights on requests, resources and inventory, performance, and marketing to improve efficiency, identify opportunities for growth, make informed decisions, and increase revenue and profits.

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